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Returns & Exchanges

7 articles

HYLETE makes returns quick and easy! Learn more here.

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How do I return an item?

Returns are fast and easy! Discover our HYLETE Returns page and Return Policy.

How do I exchange an item?

To exchange for a new size, visit the returns & exchanges page to enter your order number and begin the exchange process. If you would like to exchange an item for a different color, style, or product, we suggest selecting store credit for your

Warranty Claim Form

We will happily replace any gear that is damaged within one year of purchase, as a result of a manufacturing defect. Read more on this warranty claim policy here.

How long does the refund process take?

Once your order has been received in our warehouse, please allow 2-3 business days for your return to be processed.

What do I do if I have a damaged or defective product?

We take pride in all of our products. If you believe your product is damaged or defective, please click here.

How do I return an international order?

International orders are not eligible for free return shipping at this time. Click here to complete an international return form.

How do I return a gift?

If you received a HYLETE item as a gift this holiday, we are happy to help if you need a size exchange.