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Track your order, initiate returns, and get help on your order with a Customer Experience Specialist via Live Chat using the HYLETE Customer Help Center

HYLETE Customer Help Center

Why can't I log in to my account?

How do I create a HYLETE account?

How do I find my order number?

Can I change my order or the shipping address after it's been placed?

How do I unsubscribe from your physical mailing list?

How do I return an item?

How do I exchange an item?

How long does the refund process take?

Returns & Exchanges

Shipping & Returns

How do I track my order?

How long will it take to receive my order?

Do you ship internationally?

How do I track my return shipment?

What if my order has a shipping delay?

Why hasn’t the tracking for my order updated?

What if my order is lost/missing and shows as delivered?

Shipping & Tracking Information

Where can I find size information?

Product Information

Do you sell gift cards?

Why can't I apply my HYLETE gift card?

Gift Cards & Gift Returns

About HYLETE Points

Do HYLETE points expire?

Why can't I find the option to apply my points to my shopping cart?

Why aren't my points reflecting the correct discount?

HYLETE Points and Rewards

How many items do I need to purchase to qualify for bulk pricing?

Bulk Buy & Co-Branding

Why am I being charged tax for my order?

Other FAQ's

View recent purchases, track an order and update account information.

HYLETE makes returns quick and easy! Learn more here.

Get the answer to all of your order shipping questions!

Read up on our unbeatable performance guarantee and how to locate size information.

Interested in using a HYLETE gift card or returning a gift order? We can help!

Discover HYLETE Points and other sweet discounts for our community.

Interested in placing a bulk HYLETE order? We've got you covered.

Looking for event support, tax exemption or anything else? Click here.

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